At Web Touter, we strive to deliver the best digital solutions and maintain transparency in all our dealings. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are handled for our services, including website development, social media management, digital marketing, and related offerings.

Cancellation by Client

• Clients may cancel their service request before the commencement of any work to receive a full refund.

• Once the work has started, the order becomes non-cancellable, and no refunds will be provided.

Cancellation by Web Touter

• We reserve the right to cancel a project at any stage due to reasons such as lack of cooperation from the client, non-payment, or unforeseen technical circumstances. In such cases:

  • If work has not yet started, a full refund will be issued.

  • If work has already started, no refund will be provided.

Refund Policy

• No Refund After Work Commences:
  As our services are customized and begin with dedicated planning and execution, we do not offer any refunds once the work has started, irrespective of the progress level.

• Non-Refundable Costs:

  • Any third-party expenses made on behalf of the client (such as domain registrations, premium themes, plugins, paid ads budgets, stock images, or software licenses) are strictly non-refundable.

Refund Processing

• Approved refunds (where applicable) will be processed within 30 business days through the original mode of payment or via bank transfer.

How to Request a Cancellation

To request a cancellation before the start of the project, please email us at
📧 info@webtouter.com
with your project details and reason for cancellation. Our team will review and respond promptly.

No Refund Scenarios

Refunds will not be entertained under the following conditions:

• If the project work has already commenced.

• Due to delays caused by incomplete or delayed information or inputs from the client.

• If the client decides to discontinue the service midway.

Contact Us

For any queries related to this policy, please reach out to:
📧 info@webtouter.com